Online Shopping | India Consumer Forum - Part 69

Category: Online Shopping

Netmeds discount not given while placing order

Based on the SMS received from Netmeds for 26% discount on 26.01.23 having coupon code GRAND26, I immediately ordered medicines. While placing the order, I had put the desired coupon code which was accepted and confirmed by Netmeds system. I was presumed that the offered discount applied in my bill and accordingly, on good faith, …

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Got cheated by an instagram seller

The Instagram account named “shopfromsarojini” Ishits saili , has cheated me.  I ordered a black jacket from her, she said to write my full address and pay 600/- Rs. & the order will be delivered in 5-6 business days ..  BUt it’s been more than 1 month I have not got my order and the …

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Defective product received from Woodland shoes

I ordered a shoe size 42. I received the shoe today, but it is not size 42. My online request no is – 2xxxx5 Size reads 42 on the product, but it is much larger. According to your chart, 42 is number 8. I checked at the woodland showroom before ordering and they suggested 42 …

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Jiomart not taking back product that is not working

I ordered mobile phone from jiomart within 3 hours of delivery i found camera is not working i opened compliant in section Defective product / Does not work it was status shown as Return Initiated i then followup nothing happened i got reply it will be picked within 7 days time after 7 days i …

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Regarding convenience fee applied by Myntra due to returns

Recently, I tried placing an order from Myntra app. On adding items to the cart with a total value of 2800, the total bill showed an additional 19Rs convenience fee charge. On enquiring from customer care, I was informed due to high return rates you are charged this amount. However, Myntra doesn’t mention the number …

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Complaint regarding Exotica Fragrances telegram channel

Not received the product and seller not responding. Value: 3500 Product not delivered by Exotica Fragrances. I made a purchase of a perfume worth Rs. 3500 on the 26th of January , 2023 from an Instagram seller called Exotica Fragrances. The UPI transaction ID for the purchase is 302600431321. The money was transferred to the …

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Regarding short delivery by Dr. Vaidya’s Ayurvedic store

I ordered 3 units of Dr Vaidya’s My Prash Chyavanpraash. It was delivered by Ekart Logistics by on 14/01/2023. However, the delivery contained only two of the three items. I raised a concern immediately with Flipkart CC and was assured of a resolution within 24 hours. Then 48 hours; then 20th of January, then 21 …

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