Zomato delivered a non veg burger to be in June 2024. the customer support replies offering me a maximum of 800 rupees or something close for this. I rejected the money multiple times. they said they would get back to me with a resolution but they never did. I did get a refund in the …
Category: Hotels & Restaurants
Swiggy delivers product without MRP, expiry or mfg date
I had ordered Jivika Naturals Cow Ghee from Swiggy Instamart (Order ID: 2xxxxxxxxxxx7). The product was delivered without MRP, expiry date, or manufacturing date, which is a clear violation of FSSAI and Legal Metrology rules. I reported the issue within minutes of delivery and shared full evidence including product photos, invoice, and chat with Swiggy …
Complaint regarding Swiggy’s non-cancellation Policy
My order got automatically placed when i changed the payment mode from card to cash on delivery. this is also to my surprise and i immediately look for cancel option but so many ads on this platform could find which was earlier available of free cancellation within a minute. then i immediately went to chat …
Complaint regarding Swiggy’s Unfair Cancellation Policy
I had an unpleasant experience with Swiggy that genuinely raises questions about their policies and ethics. I placed an order and had to cancel it within 1 minute due to a simple error in the delivery address. Despite cancelling almost instantly—clearly before the food was prepared or dispatched—Swiggy charged me ?* (including food cost, taxes, …
Ordered Paneer Maggi but was instead delivered Chicken Maggi
I am writing to raise a serious complaint regarding my order placed on 30th June 2025 I had clearly ordered Paneer Maggi, a vegetarian item, but was instead delivered Chicken Maggi, which is non-vegetarian. As a strict vegetarian, this is a highly distressing and unacceptable experience for me. It violates not only my dietary preferences …
Money deducted twice by WestInn Hotel and not refunding
I stayed in Westinn Kolkata hotel b/w 16th to 28t March in Westin Kolkata. On Check-in date they reserved 160000 INR on my IDFC Card ending with 1502. But this was deducted from my card. Reference document attached. On Checkout they again withdrew from my Axis Visa card – Reference 7264144506 on 29 March for …
Complaint against Swiggy for short refund on Undelivered Item
I placed an order on Swiggy on 18-02-2025 from Boss Chicken restaurant. The total bill was ?335, which I paid in advance. The order included: Chicken Dum Biryani (?160) – Delivered Chicken Chilli (?200) – Not delivered (Out of stock) Since Chicken Chilli was out of stock, Swiggy only delivered the biryani. When I requested …
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