I stayed in Westinn Kolkata hotel b/w 16th to 28t March in Westin Kolkata. On Check-in date they reserved 160000 INR on my IDFC Card ending with 1502. But this was deducted from my card. Reference document attached. On Checkout they again withdrew from my Axis Visa card – Reference 7264144506 on 29 March for …
Category: Hotels & Restaurants
Complaint against Swiggy for short refund on Undelivered Item
I placed an order on Swiggy on 18-02-2025 from Boss Chicken restaurant. The total bill was ?335, which I paid in advance. The order included: Chicken Dum Biryani (?160) – Delivered Chicken Chilli (?200) – Not delivered (Out of stock) Since Chicken Chilli was out of stock, Swiggy only delivered the biryani. When I requested …
Regarding accidental order on Zomato and refund of money
I am filing this complaint to bring to your notice an issue concerning a refund from Zomato. On 05 Jan 2025, at 10:30 PM, I accidentally placed an order on the Zomato app and cancelled it within one minute, at 10:31 PM. Despite the swift cancellation, I have not received a refund for the order …
Complaint regarding refunding due from restaurant on Zomato
Refund Related Issue Order Value: 12677 I was expecting refund of 22676.45 but only rcvd refund of 10000 for the said order Id. I have attached the screenshot of refund confirmation and cancellation fee waiver provided by your team. Please look into it, as it’s the whole months salary for me. I have confirmed multiple …
Wrong address delivery by Zomato, ordered for Hyderabad but delivering in Bangalore
I have placed an order in Zomato, on 09th May, from Hyderabad for Hyderabad location through their Application, and the order got confirmation but upon checking it shows the restaurant is from Bengaluru, just to reconfirm i even called the delivery agent and checked and he also confirmed the delivery location is in Hyderabad and …
Regarding refund from Booking.com for booking at Zululand Hotel, Goa.
My friend and I had made a booking at ‘Zulu Land cottages – near Curlies beach shack and shiva valley , Anjuna Beach, Anjuna, 403509, Goa, India. The booking was for the dates 25th March 2024 (Monday) to 29th March 2024 (Thursday). We were contacted by the hotel to make a 50% advance payment which …
Zomato delivers non vegetarian momos instead of veg momos
I ordered for veg momos through Zomato and grain bell restaurant on 22/03/2024 without mention of Rupess in bill also, However they delivered non vegetarian momos . i am a pure vegetarian by birth. I never ever ordered non vegetarian food by my side . This negligence of Zomato and grain bell restaurant hurt my …
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