Telephony | India Consumer Forum - Part 28

Category: Telephony

Vodafone not allowing to port

I have been trying to port from Vodafone to Airtel since 21 Oct 2017. Vodafone has been activating VAS without my consent and adding it to the outstanding bill to delay porting. I have added 100/- to my account to circumvent the issue. but they activated a VAS and rejected my porting by saying outstanding …

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BSNL billing me even after disconnection and handing over of device

My phone No. was 040 27XXXXX1, I have used this number for Broadband and Landline. I have given letter in August,2017 for disconnecting Broadband and I am not using the phone since August,2017. I have even gave letter for complete disconnection and Handed over the device at regional BSNL CSC. But I am still receiving …

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Unauthorised deduction by Tata docomo

On 05,Nov 2017 a service has been started on my number in evening, without my permission and deducted amount of 49 Rs/- . Than I called to customer care representative and they promised me that they will refund the amount within 3 hours. Then after 5 hours I called them again that the amount has …

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Wrong amount deducted by BSNL from account

I had recharged with Rs429 in my bsnl no. 94xxxxxxx1 and in this plan there was unlimited 1GB / day and unlimited calls for 90 days but when I am using my data today the amount of Rs 915 deducted for using net but as per plan it was not written. I don’t know about …

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Incorrect benefit received on BSNL recharge

Sir, I would like to say that as per tariff facility showing unlimited 2G/3G DATA (4GB/day) valid from 26/10/2017 to 23/01/2018 on Rs. 489/- recharge (photo copy is attached here). As per my need I recharged the same, but the data was provided to me only 2GB/day. I contacted to customer care by 04 times …

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Reliance JIO recharge amount twice

I recharged reliance jio number online but i didnt get confirmation after waiting for 4 hours i recharged it again with app and got confirmation but my bank statement shows the amount is deducted twice. Spoke with customer support but they give vague reply and not refunding the additional amount. can u help please. abdul …

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Wrong JIO recharge done through PayTM

Made a wrong mobile recharge on Jio no.8xxxxxxxx7 from paytm account of Rs 509. Want to cancel but Paytm saying go to operator. operator saying as recharge was done successfull, this is not my concern. Order id 4062538606. on paytm. paytm also refusing , they cannot cancel successfull recharge. Aman Singh Chandigarh 160036 Email: axxxxxxxxxxx3@gmail.com

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