Telephony | India Consumer Forum - Part 32

Category: Telephony

Wrong charges by Vodafone

I am vodafone customer in Mumbai. my interaction number with them 199623304. my mobile number is 8xxxxxxxx2. I was subscribed IROAMFREE package. my package include unlimited incoming call, outgoing call, Internet data. if you go in detail in my bill I have not been charged for call but during same days I am charged for …

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Porting request rejected by Airtel

I am facing problem since past month. my porting complaint no. PR090800508 with airtel is not being resolved. I want to port my no. in vodafone from airtel but the request has been rejected twice. The rejection displays error EAI number in process for updation or deactivation which is not being resolved by any of …

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Replacement SIM not activated by Aircel

This is in reference to my aircel number mentioned above. On 4th September 2017 I had been to Aircel Gallery Store in Andheri west to purchase a duplicate Sim card for the new phone purchased. After paying Rs.70 and submitting the required documents as asked by Mr.Kxxxn working as customer care executive in the store …

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Vodafone mobile service down for 3 days

Vodafone has not started my mobile service after port from Idea. Vodafone took three days to start my service after being same has been stop from idea. Due to some internal process Vodafone is not able to start my service due to some internal problem and my mobile number went down for three days. Lalit …

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After recharge of Rs.399 not able make call on JIO

Good morning, on my jio number I received twice one message due to high voice call/miss use/ telemarketing your number going to disconnect after that when I was spoke to customers care supervisor regarding this they suggest me, may be by mistake it’s happened. So u can continue your service. After that I did my …

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Continuous balance deduction by Reliance communication

The sum of rs 40 [in two times] has been deducted from my main balance. First time rs 24 was deducted on 28th of aug and then rest rs 16 on next day. I had filed the complain on reliance insta care app but the only reply that i am getting is that “no balance …

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Vodafone recharge not credited even after successful transaction

I did a recharge of rs 348 through sbi anywhere app on 21/08/2017. I received the message of successful transaction from sbi.,but didn’t get any message from vodafone. Now when I went to sbi and vodafone both are blaming each other.no one is ready to refund my amount of 348. Leaving the customer in such …

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