Telephony | India Consumer Forum - Part 33

Category: Telephony

Continuous balance deduction by Reliance communication

The sum of rs 40 [in two times] has been deducted from my main balance. First time rs 24 was deducted on 28th of aug and then rest rs 16 on next day. I had filed the complain on reliance insta care app but the only reply that i am getting is that “no balance …

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Vodafone recharge not credited even after successful transaction

I did a recharge of rs 348 through sbi anywhere app on 21/08/2017. I received the message of successful transaction from sbi.,but didn’t get any message from vodafone. Now when I went to sbi and vodafone both are blaming each other.no one is ready to refund my amount of 348. Leaving the customer in such …

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Complaint regarding low quality BSNL SIM card

I am from kanniyakumari district tamilnadu. I use bsnl SIM card for last one yr….after using sim card for two months it automatically got disconnected…I went to Marthandam BSNL office in kanniyakumari district in the state of Tamil Nadu..they told to buy duplicate Sim for RS.20…again for next two months no problem…but after tat it …

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Complaint regarding incoming call issue with JIO

Incoming call issue. My jio numberbis 700xxxxxx4. I have replaced sim card but problem is same. When calling my number is not reachable i m problem facing from last 1 month… m going my nearest jio center 1 person( karan singh) told me that problem is my phone.. my device model is samsung j7 pro… …

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False balance deduction of Reliance GSM account

My relience gsm number got physically damaged for last 3 month, that time there was a main balance of Rs.191/-.one day i check balance through instacare app, i found there was a deduction of Rs.100/- same day i called to their customer care executives 4-5 times,2-3 time they told to call after 2 hrs. because …

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Vodafone charges even after deactivation of plans

I once activated a plan of rs 149 and rs 55 apart from my base plan of rs 349. I was told that these plans will be automatically deactivated after one bill cycle. After the bill cycle i was charged for another one. Saying that i have to get it deactivated myself. Now even after …

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Benefit for Rs.399 JIO recharge not credited, money not refunded

I have recharged Rs.399 on 20th-July-2017 benefits was not credited neither money was refunded after several followup. Jio said to connect bank , ICICI bank has confirmed me on mail that money has not been refunded to bank it is still with merchant so bank is not responsible. My Transaction Id of RS_399 is as …

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