Tag: Jio

Jio prepaid plan recharge problem

My jio number is recharged Rs.307/.  i am not aware about the difference of  jio phone recharge plan and smart phone recharge plan. so i recharged my smart phone without knowledge of jio phone scheme. immediatly  i called jio care and ask about my recharge amount in to smart phone plan.they told no reverse plan …

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Complaint regarding JIO wifi service

I had installed Jio wifi at my residence. Since 13/08/2019 no signal was received.  I tried to lodged a complaint to reliance jio customer care, but unfortunately after giving various alternatives the Customer care executive did not pick up the phone and my call was on hold for 5 to 10 minutes. on 20/08/19 in …

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Jio unlimited calls Barred by saying Misuse / commercial usage

I have recharged for Rs 499 (3 Months) plan from Jio. The plan is saying Unlimited calls. Its been 20 days over only. Now they are barred my outgoing Calls by saying Misuse/commercial usage. But I have  long Conversation with My frinds. That to Unique Number. How can it come under Misuse/commercial usage.??  Simply they …

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Complaint regarding JIO network issue

I am using the Jio SIM last 2 years and they provide a good quality service but last 6-7 months in our area the operator does not provide the better quality of network. I raise complain to the representative about it many times but did not get any response please resolve the issue as soon …

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Disconnection of JIO cable service after payment

We took jio cable connection in December 2018 with complete payment for one year by paying 2100 but just after 2 months several channels we’re cut for weeks and after that our connection was cut for a month then it was resumed after calling several times then again since 28 April connection has been cut …

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Jio mobile service plan of Rs. 399/- denied

I recharged my Jio with plan of Rs. 399/- as the plan validity had ended on 29.04.2019 from paytm UPI. The recharge was successful however, Jio customer care is denying service stating that my transaction was declined. The amount was deducted from my paytm UPI 9490538909@paytm. Screenshot attached. Also checked my bank account statement and …

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Slow internet speed on Jiofi

Recently I had purcahsed the jiofi device with a 60 GB plan with 3 months validity assuring speeds of 150 MBPS but I was shocked to find out the speed was just 600 Kbps so I contacted customer services after a lot of enquires they just gave me the excuse that they are improving services …

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