Complaint against Myflowertree site for non delivery

On Feb -14 -2020 , I had placed an order which is worth 818 through amazon pay  on myflowertree site  as on day delivery site but my order hasnt been delivered yet and not responding calls though we tried to reach out them many times.

Looks like they have been cheating customers with fake posts and SMS without delivering , could you please help me in resolving this.

Please find below details and let me know if you more details:
Transaction Details :
Amount :818
Amazon pay ID :P04-5050870-9569046
date : 14,Feb-2020
Paid on PayUEcom

Venkatesh Dasari
Bengaluru 560078, Karnataka

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