Complaint against Safe Packers and Movers – India Consumer Forum

Complaint against Safe Packers and Movers

SAFE PACKERS AND MOVERS. Damaged car completely, Bill fraud, GST fraud, insurance fraud. I had booked this company for relocating my house hold goods from Delhi to Kolkata including my car. I have paid entire bill as per invoice in advance as demanded by Pxxxxxxh (owner of this company). To my surprise after dispatching my goods including my car, he starts demanding extra money like GST, Insurance, for goods and car, when I tried to resist, he holds my consignment and threatened that he will not deliver my consignment unless and until I have paid all the dues. At last i paid the amount but never received any receipt for same instead of following for more than 2 months.

Biggest shock for me was my vehicle, as per understanding my vehicle have to transported through close container which he charged extra also, It was almost one month but my vehicle was not delivered. Every day new story and try to mislead. At last I have registered complaint with Delhi police also. One morning I received call from Jharkhand state border police that my vehicle is crossing Jharkhand border and driver did not have required documents, so I am seizing your vehicle .when I try to find the reality I came to know that they are sending my car through road ( by driving car itself) not in close container. 

Finally after two days I received the call from some one who informed me that your car is parking in parking lot which is 75 km from my place and I have to collect car from that place. They have abandoned my car literally.

At last when I have collected my car my car was completely damaged. Clutch plate burned, engine seized due to less engine oil, heavy dent on body, door lock broken, AC was not working and lots of other problem. almost after 38 days I got my car, I don’t know what he done to my car in these days. 

Today my car is in garage, and more than 2.5 lacs required to repair all these parts. unfortunately, I cannot afford this much of amount. My vehicle has just run 66000km and looks like new. When I have asked for insurance amount he simply refused. Also, he has not given me proper bill on time due to this my company have not reimbursed my logistic bill. I am completely shattered. 

shadab siddiqui
West Bengal 700095
West Bengal

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