Complaint regarding JIO recharge not credited

Yesterday I had done a recharge of rs 399 on my Jio number through my Jio app .. that is 26 Jan 2018 3:13pm..amount was deducted from my bank account..but recharge was not done and neither has the refund been processed. My number is 8xxxxxxx5. Bank transaction id-LU6002187140

Vishal Kumar
Potheri, Kanchipuram 603203, Tamil Nadu

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