Complaint regarding Lenovo K8 Plus mobile service - India Consumer Forum
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Complaint regarding Lenovo K8 Plus mobile service

I have purchased Lenovo K8 Plus Mobile on 21-09-2017 from Flipkart(Online) through my friend account. Since i had some heating problem with mobile from few days, one day it was not powering ON. So had been to service center, at first they told there is mother board problem so it will take 6 days to repair it but later they told there is liquid damage so it will not come under warranty. So it cant be repaired. I dont know what happened inside mobile.I have escalated this issue to Lenovo Customer care.I wrote a mail to smartphonets[@] They replied me with incident no-171102-014853. They asked me to resubmit mobile to service center and share manual job sheet. i did the same. Now they are denying to provide service due to liquid damage. As it will not cover under warranty. If there is internal liquid abuse then why its not covered under warranty. Where it is mentioned that i dont know. I have attached invoice copy for your reference.If the issue in not resolved then will complain to consumer court.

Arun k
Bangalore 560048, Karnataka

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