Complaint regarding Paytm fastag mismatch

I have got a fastag but the one in my app mismatched with the fastag received and getting money deduction for use at karnataka mumbai highway whereas the car is with me in chandigarh. Raised complaint to paytm but no proper response.
I have got a loss of around ?400, and mental tension and harassment too.
Pls look into it

Sanat Goel
Panchkula 134116, Haryana

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