Complaint regarding refund due from Ajio

Complaint regarding refund due from Ajio

I have bought 2 T-Shirts as you can see of Rs 5,999 x 2 = Rs 11,998
BUT I have got refund for only 1 T-Shirt of Rs 5,999

For the 2nd T-Shirt on Ajio (Website & Application) it says “Pick Up Done” and a refund will be initiated on and before 4th March. Today is 18th March (14 days). I feel so cheated. And treated so rudely. And I feel so unfair and unethical.

Also, I have repeatedly raised complaints regarding this matter. Please check on my account how many times I have raised the concern but my complaint is getting closed saying that it has been initiated.
Again, I want to point out yes refund has been initiated BUT only for 1 T-Shirt.

I have raised a call back from someone senior officer who can understand the problem first hand. Because I have tried through customer care, and you guys are not understanding at all

Siddhant
New Delhi 110087
New Delhi
Email: axxxxxxxxxxxp@gmail.com



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