Complaint regarding refund due from Fisheshop aqua portal

Complaint regarding refund due from Fisheshop aqua portal

I made a purchase from the online store of FISHESHOP Aqua on February 6th, 2021. The order was confirmed (attached) by payment of INR. 1038 in advance. There was no update over a week and I tried reaching them over the WhatsApp no mentioned on their website. But no one responded. So i tried messaging via the Facebook Messenger. I got a response on 13th that there is no delivery in Kerala and my money would be refunded. Since i did not get a refund i contacted them again many times on FB and gets no response. They have not mentioned on their website that they don’t deliver to Kerala. Kindly resolve this.

Divas
Trivandrum 695034, Kerala
Email: mxxxxxxxs@gmail.com



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