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Complaint regarding refund from coolwinks

I have made payment to coolwinks for sun glasses sir, later I have cancelled the order but my amount was not refunded and I have trying to call them so many times also sent many times mails but they do not responding sir
I have trying to call them about from one week but no response from coolwinks and want to make a complaint on them. So that I can get my amount back. Please with honorable request to you complaint on them. Please give me feedback
Thank you sir order ID : CW2507181519741

Perumalla Vinayvenkatesh
Besant road, Vijayawada 520002, Andhra Pradesh
Email: vxxxxxxxxxxn@gmail.com

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