Dead battery sent by - India Consumer Forum

Dead battery sent by

I had ordered a mobile battery for my yuerka plus mobile from jaxtakart online shopping site on September 2017. A prepaid amount of 539 have given by me. They sent me a battery, which was not fitted properly. I raised a request for money refund. But they said only replacement can be done. I sent the battery by registry post expending 37 rupees as their instruction was to do so. Their customer care executive promised to send a good quality product, but they sent a dead battery. I again informed them about the battery condition. This time I strongly claimed for money refund because they have lost their faith from me. But they are repeating the previous procedure of replacement. The shopping site address is, Belakoba, prasannagar- 735133 west Bengal

Sripati Kumar Sahoo
DALA, Jajpur road 755019, Odisha

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