This is most unfortunate that i purchases one Sony OLED , one LG 4K Led and one Sony High end sound bar . from Reliance Digital Esplanade mall, Bhubaneswar, Odisha .
The total amount paid by me is 343,000/- Amount paid by card .
As per the commitment the products should have been delivered today First half and installed in second half , i e 6th Oct 2019.
Since nobody responded to my calls , I visited the store and i was told that the product is damaged. Since delivery cant happen .
There was no store manager or cluster manager available at the store .
I was avoided to meet them and nobody supported me when I reached the store .
Reliance being such great brand for electronics, I had blindly believed that I will get good product and on time delivery will happen .However it all went oppsite . Worst experience ever . i wont ever refer anybody to visit reliance digital also .
I dont want the amount to be refunded to me. Rather I need my product on time .at the earliest .
I being a premium customer , I felt disheartened with the behaviour and attension. I wonder how these people would be behaving others who go for an ordinary purchase for smaller amounts.
I have been harassed by the team who just sits ideal and seems to be occupied over their mobile phones on personal stuffs .
My next course of action is Consumer case in court where I will drag these fellows
Bhubaneswar 751030, Odisha