Dissatisfaction with Reliance Digital, Esplanade mall, Bhubaneswar

This is most unfortunate that i purchases one Sony OLED , one LG 4K Led and one Sony High end sound bar . from Reliance Digital Esplanade mall, Bhubaneswar, Odisha .

The total amount paid by me is 343,000/- Amount paid by card .

As per the commitment the products should have been delivered today First half and installed in second half , i e 6th Oct 2019.

Since nobody responded to my calls , I visited the store and i was told that the product is damaged. Since delivery cant happen .

There was no store manager or cluster manager available at the store .

I was avoided to meet them and nobody supported me when I reached the store .

Reliance being such great brand for electronics, I had blindly believed that I will get good product and on time delivery will happen .However it all went oppsite . Worst experience ever . i wont ever refer anybody to visit reliance digital also .

I dont want the amount to be refunded to me. Rather I need my product on time .at the earliest .

I being a premium customer , I felt disheartened with the behaviour and attension. I wonder how these people would be behaving others who go for an ordinary purchase for smaller amounts.

I have been harassed by the team who just sits ideal and seems to be occupied over their mobile phones on personal stuffs .

My next course of action is Consumer case in court where I will drag these fellows

Satya Panda
Bhubaneswar 751030, Odisha
Email: pxxxxxxxxxx1@gmail.com



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