DTDC not delivering parcel at the destination - India Consumer Forum

DTDC not delivering parcel at the destination

I have not got my parcel which was sent on 29th may 2017 from Delhi to kanpur through DTDC. I have called them to ask about the status of the parcel but initially their reply was the area which i provided was outer area and they won’t be able to deliver, but why did they take the order of the delivery if my provided area does not come under their delivery service, then later they gave me a number told me to “request” him to deliver. i called him he asked me the consignment no and told me the delivery will be done that day but i didnt get so i called him and his reply was the parcel has not reached kanpur.. i have tried tracking but there was no result of where it is and the last status was on 7th so i called them to ask about the status then their reply was it’s in kerala…. what am i suppose to do now, m being mentally tortured.
the mental torture that they have given me is tremendous and the have broken my comforatable zone of mental peace, they have broken the commitment given to us… i m requesting u to take some action against them

Neha Th
Mandhana, Kanpur 209217, Uttar Pradesh
Email: bxxxxxxxxxm@gmail.com
10/06/2017 / 5:05 pm

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