Flipkart not honoring order against exchange of old phone

I ordered a new phone under the exchange offer of flipkart. The product was delivered but the delivery boy refused to take the old phone (as he wanted a brand new phone for exchange). I was asked to pay the difference amount and make a complaint. On my first complain I was assured an exchange and the refund for the paid by me. Next, I never received any call. After complaining again I was denied everything promised earlier. Now they say they cannot forward any complaint.

Siddharth Begani
Howrah 711101, West Bengal
Email: bxxxxxxxxxxh@gmail.com

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