1.) As my Boat Bassheads 225(Black) earphone was not working so i filed an online complaint and pick up for the earphone was generated on 25/april/2020. On 30/April/2020 it reached the service centre at Mumbai and replacement product was issued to me and they dispatched the item on 9/june/2020.
2.) But what happened on 11/june2020 was the parcel started returning to the origin(service center) and reached to them on 13/june/2020
3.) now from last 2 months i am mailing them and calling them but they are not replying most of the time. Some times they say it will be dispatched within 1 week……but i don’t know when there 1 week will gonna complete.
Product name: – BOAT Bassheads 225 (BLACK)
Ticket Number:- 1071794
Jhansi 284001, Uttar Pradesh