Not getting service from Amazon for rechargeable battery

With due respect I would like to inform you that I had parched 1 pair Envie  Rechargeable battery through Amazon delivery date 8 December 2019. It has damaged and not working properly. It was under warranty period. I have inform to amazon  through mail to  mentions email ids . but I did not get my service against warranty period or refund money.

Therefore, I requested to you please consider my case sympathetically and take necessary action as soon as possible.

Thanks & Regards

SILIGURI 734003, West Bengal

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