Premium charges by matrimonial site, but no service - India Consumer Forum
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Premium charges by matrimonial site, but no service

Initailly I had registered with in their normal package of rs.3200. But next day i started receiving repeated calls saying that if i pay an extra amount of rs.8000(after discount due to festival) i will not be provided with a relationship officer whose job will be as follows.
make visible best suitable profiles which normally don’t appear on the link.
they have full details of the concerned party
communication between both the parties. shall be arranged if we show interest.
But once payment was made i have hardly received any profile belonging to our community.then they suggest over phone to look at a profile where the person is 6 years elder and i told this is absurd. she replied ‘the party looks young so I thought it wouldnt matter’ .after which i told them i have no belief in what they trying to show and refund my money. since then silence from their side.
Such BPO representatives handling these links must be sued and the concerned link must be shut down.Kindly help me in getting back this additional amount of rs.8000 which i had to shelve for no service from their side. thanks

Radha hari
Bangalore 560078, Karnataka

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