Regarding wrong Idea recharge plan information - India Consumer Forum

Regarding wrong Idea recharge plan information

on 02/08/2017 i recharged my idea no 81xxxxxxx1 with Rs. 148 as scheme provided to me. after 3 days i realized that all the calls done during these days has been deducted from my main balance instead of scheme balance. On speaking to idea customer care they told me that the scheme chosen by me is only for idea to idea calls, whereas there is nothing written on their portal while doing recharge. attaching a snapshot of their recharge portal page.

debashish ray
po mohit nagar, Jalpaiguri 735102, West Bengal

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