SBI reward points not refunded - India Consumer Forum

SBI reward points not refunded

I had 57060 SBI reward points(worth ?14265) linked to SBI account. I tried redeeming those points on mobikwik through maxgetmore. The points were deducted but money was not added to mobikwik. By contacting mobikwik, I came to know that transaction was not successful and I should get my points back soon. But even waiting for a week points were not refunded. I contacted SBI rewards customer care and every time they assured me that my points will be refunded. Two months have passed and no action taken. If I call customer care, they’ll again give me an excuse. Plz help me if u can.

Vipul Goel
Nawabganj, Kanpur 208002, Uttar Pradesh
09/06/2017 / 12:54 am

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