I had taken OLA outstation from Bangalore to Mysore and back on Aug 7th 2018. Had booked the ride for my parents. Driver reached on time and he asked for RS.1000 in cash as we were going for a long journey and he didn’t have cash for diesel which my dad gave after checking with …
Tag: OLA Cab
Ola refusing refund for double charging
On 11th August, I took a cab in Ahmedabad. As OLA app was for charging multiple times for the same ride, I checked on “cash” payment option. After the ride, I paid INR 386/- to the driver. However, later, my app deducted INR 386/- from my card again. When I complained, OLA support wrote to …
Unfair practices by OLA
ANI Technologies Pvt.Ltd stylised as OLA is a transportation network company providing taxi services. From the past 4-5 months we have witnessed enormous increase in fares to an extent of 50% with a clause that due to current traffic condition, non availability of vehicle and/or high demand of vehicle prices are more than regular charges. …
Arbitrary Permanent blocking of account by Ola
My Ola account was permanently blocked last week without any due intimation. Upon writing to Ola (grievance[@]olacabs.com), I was informed that they suspected a ‘few policy violations’ (See attached). I have been corresponding with them but to no avail. They have no explanation on this random action and have just been pushing the complaint to …
Unsolicited monthly subscription by Ola Cabs
Olacabs intimated that I had been granted free membership to OLA SELECT, in April 19. No concurrence had been sought from me, and I did not use the service whatsoever. On 18/05/18 Olacabs intimated that my membership had been renewed for Rs 499/- per month, by directly debiting the linked Ola Money wallet. I wrote …
Complaint regarding exorbitant peak charges by OLA Cabs
I’ve been using ola for the 2 yrs. In peak they are charging more than 500 rps for 10 kms distance. I filed complaint but no response from that. Please consider this as a serious action bcoz whatever the extra amt they are charging at peak time will not go to driver. For drivers the …
Complaint regarding excessive charge by Ola cabs
I book a OLA cab from BKC to Gandhi Nagar yesterday during non peak hours i.e. 2.55PM. It took 30 minutes to reach my destination & distance was approximately 15.8KM. Billing was of INR 734 which was killing. This was based on search. This is really not acceptable. Noway there would be such a high …
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