Refund from GoIbibo – Rs.4756/- : Mr. Subhadip Ghosh of Kolkata had booked two flight tickets on 5th april 2020 for 18th april and 20th april. The journeys were from delhi to kolkata which was on 18th april,2020 and the journey from kolkata to delhi was on 20th april, 2020. But due to extension of lockdown the tickets got automatically cancelled. Subsequently, Goibibo transferred the amt of only Rs 2394 to the bank account against Rs.7610/-. He posted his complaint with ICF on 01-06-2020 and the matter was taken up with Go Ibibo. Customer finally got refund of Rs.4756 by 23-06-2020.
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Solved Complaints
Refund from MMT – Rs.1,600/- : Mr Sangin Soni, Vadodara 390010, Gujarat (sangin.soni[@]cssgroupindia.com) booked ticket on makemytrip website on 5th Dec’14 from Ahmedabad to Pune. He did not get any confirmation from MMT or transaction SMS from the credit card company. Therefore he booked the same ticket through another travel portal. After this booking, the customer got SMS on his mobile from travel company for the first failed booking on MMT. Customer contacted MMT for refund against the fail… Read moreSangin Soni, Vadodara, Gujarat
Refund from Harp Shack – Rs.3,399/- : Mr. Hariom Vyas of Jaisalmer 345001, Rajasthan ordered Harp Divine 3 earphone from their site and received defective product. He sent mail to them but did not get any response. He posted his complaint with ICF on 20-07-2020 and the matter was taken up with them. After follow-ups, the customer got his refund by 12-08-2020.Jaisalmer 345001, Rajasthan
Refund from Flipkart for delivery of wrong product – Rs.24,499/-: Mr. Akhil Chhibber of New Delhi 110084 ordered for Honor Play(Navy Blue, 64GB) via Order ID: 0D113811081217151000 by paying Rs.24,499. However, customer received a Micromax mobile phone in a Panasonic mobile box. The customer immediately registered a return request with Flipkart giving reason ‘wrong product received’. On the directions of Flipkart, customer had opened the box and took photographs of the mobile found inside the … Read moreSant Nagar, New Delhi 110084
Refund from Indiaplaza – Rs.1,999/- Mr. Sundaresan pillai of Kariavattom P.O, trivandrum-695581, Kerala (Email: pillaicampus(at)gmail.com) ordered for a Bluetooth hands free, as per their description in the web site of INDIAPLAZA.. But the item they sent was a different item. When Mr. Pillai informed them about the wrong item, he was asked to send the item back and they would replace with right item. But they send the same item back in a new packing! When Mr. Pillai contacted Indiaplaza agai… Read moreIndiaplaza.com
Complaint against Syberplace – Rs.7,999/-: Mrs. Sugi Jose of Rt nagar, Bangalore, Karnataka had placed an order with Syberplace on 07-03-2016 for a smartphone. However, she neither got the phone nor refund and there was no communication from Syberplace. Mrs. Jose posted her complaint with ICF on 24-03-2016 and the matter was taken up Syberplace. After much persuasion and guidance from ICF, the customer got post-dated cheque for refund together with interest.- Mrs. Sugi Jose, Bangalore, Karnataka
Complaint against MakeMyTrip.com for non-receipt of ticket/refund – Rs.8,871/-: Mr. Jaikesh Sudheer of Bangalore (princejake(at)gmail.com) had tried to book a ticket from Dubai to Bangalore on 11-03-2010. The payment was from his ICICI bank account but no ticket was issued by MakeMyTrip. Inspite of his various calls to the cutomer care he neither received the ticket nor the refund. ICF pursued his complaint with MakeMyTrip.com and Mr. Sudheer finally received the refund on 22-03-2010.Mr. Jaikesh Sudheer, Bangalore - 22.03.2010
Refund from matrimonialsindia – Rs.3,750/- : Mr. Shripal Sanjay Oswal of New panvel navi mumbai, Dist raigad, 410206 had taken personal relationship manager service from matrimony portal named matrimonials india by paying Rs.7500. The relationship manager had promised the customer that hey will arrange talk with atleast 5 potential matches as per her partner preferences but they did not provided any service. Customer posted his complaint with ICF on 13-05-2019 and the matter was taken … Read moreNew panvel, Navi Mumbai, Dist raigad, 410206
Wrongful demand from Zoomcar – Rs.6,000/- : Mr. Avisek Chakraborty, Kolkata 700050, West Bengal availed car rental service from zoomcar in Bangalore on 16-12-2018. He had used the car for extra one hour and for which he paid additiona hire charges however the customer was presented with a demand Notice for additional Rs.6000/-. Customer had posted his complaint with ICF on 24-12-2018 and the matter was taken up with them. Finally, Zoomcar agreed to waive the demand and close the matter.Kolkata 700050, West Bengal
Refund from Snapdeal – Rs.4,598/-: Mrs. Sangita Poddar, Mumbai got delivery of wrong and defective Whirlpool microwave oven against her order NO.3249201454 18-10-2014. The customer had registered her complaint on the very same day. She was assured that the matter will be resolved but no steps were taken by Snapdeal to resolve the issue. Mrs. Poddar posted her complaint with ICF on 21-01-2015. After rigorous follow-up with Snapdeal and many email exchanges the customer got her money back wit… Read moreSangita Poddar, Mumbai
Complaint against Nivea Soft Cream – Rs.1,529/-: Mrs. Rekha Goyal of Nangal, Punjab (goyal1961@yahoo.co.in) had posted a complaint with ICF on 02-12-2009 with regard to Nivea Soft Cream purchased from the local market. She had stated that her faced swelled on using the cream and she incurred Rs.1,529/- for treatment. ICF submitted the claim to Nivea and on 11-01-2010 Mrs. Rekha Goyal has confirmed that she got refund of cost of nivea soft and medical expenses.Nivea - 11.01.2010
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