Complaint against Overnite couriers for non-delivery

Domestic courier was supposed to delivered on 23rd to my address as they received it on 20th of April form Sikkim. But there is no information in contact center about the delay and its reason. I have spoken more than 11 staff regarding this issue since 24th of April. Contact center doesn’t want to bother about it and just want to wrap up their call within their AHT. few senior staff promised to deliver it within 24 hours after complaint but all in vain. Today is 27th still no idea and the number they gave to senior staff, now not answering. It is very important docs. but no one is bothered about it.

very disappointing service.

Trilok prui, New Delhi 110091

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