I am writing this post as a detailed account of my experience with Eternal Trips so that potential buyers can make an informed decision before spending their hard-earned money.
The Sales Experience
Before purchasing the membership, the sales team was extremely active and responsive.
Calls were frequent.? Follow-ups were regular.? Questions were answered quickly.
Like most buyers, I was shown attractive resort options, premium holiday experiences, partner properties, and the overall value proposition of becoming a member.
The impression created was simple: Buy the membership, follow the booking process, and enjoy stays at quality resorts within the partner network.
Based on these representations, I decided to purchase the membership.
Fast Forward To My First Booking Experience
Recently, I decided to book a holiday.
I specifically requested:
* Vythiri Resort
* Saptha Resort
These were not random properties. These were among the properties that influenced my purchase decision.
I also followed the booking process exactly as instructed.
In fact, Eternal Trips themselves had sent communication stating that members should make reservations 15 to 45 days in advance to ensure better accommodation options.
I followed the timeline. I followed the process. I followed the instructions.
What Happened Next? Instead of a straightforward answer, I entered a cycle of:
* Delayed responses
* Repeated follow-ups
* Incomplete information
* Constant back-and-forth communication
Days passed. No clear answer. No clarity. No ownership.
The First Explanation: “Availability Issue”
Initially, I was led to believe that the issue was simply availability. Fair enough. Hotels can be sold out. Availability changes. I completely understood that. I remained patient.
The Second Explanation: “Not Included In Your Membership”. After multiple emails and days of waiting, I was finally told
Tarun
Bengaluru 560078, Karnataka
Email: txxxxxxxxxn@gmail.com
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