Complaint regarding online shopping refund

The product named NIKE flip flop , i purchased on 4th oct and i returned on 9th october. BUt still i have not got the refund. they are saying we have recieved a false product , i dont know how can that happen , becoz there delivery boy only verified and took the product . They are making fools out of their customes and i need my money back . please i’m a college student and i cant afford all these things .

order iD : 20054642801

Yashwanth Kumar N
Mysore road, Bengaluru 560026, Karnataka

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