Firstcry charging GST on discounted MRP - India Consumer Forum

Firstcry charging GST on discounted MRP

I have been ordering baby items fro First Cry.com. They are giving discounts on products (which is the MRP). After that while payment, they add extra GST (on discounted price) and the total adds upto almost the MRP.
As GST is already included in MRP, how can one just charge it again just by giving discounts. Hope action will be taken towards this case.

Indu Elizabeth
Puspadruma, Chennai 603110, Tamil Nadu
Email: ixxxxxxxxxxxx0@gmail.com



10 comments

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    • Sambhav on 17/01/2018 at 6:15 pm

    Totally agree with the original complainant. When I place an order on firstcry.com they offer a discount on MRP and then add GST on top of the discounted MRP.

    Although they are not charging the customer more than MRP, however, showing discount on MRP (which includes GST) and then charging GST again is a clear fraud.

    • Sudheer on 05/03/2018 at 3:16 pm

    yes, this is totally cheating by firstcry. simply attracting customer with discounts and charging GST on the top of the discounted prices

    • E. Hek on 01/04/2019 at 5:50 pm

    Same here I’ve ordering things from first cry they are cheating customers. Giving discounts and then charge GST on the discounted price. Almost equal to MRP.

    • Maikie Passah on 16/05/2022 at 1:59 am

    Why FIRSTCRY charging their own GST??? This means we are paying double tax …no other online shop eg Amazon,flipcart,nykaa etc charges gst like firstcry….

    • Yeswanth on 20/08/2022 at 7:36 am

    Firstcry looting customers with double taxes. Didn’t see anywhere like this. I sincerely request to take action on this.

    • Sat on 30/03/2023 at 12:43 pm

    Please take a strict action against this ….. They a fooling innocent people. …….by the name of GST…..

    • Pillechan on 24/06/2023 at 8:04 pm

    They advertise their discounts to attract customers and then make them pay the gst. They say they only charge gst on products with more than 19% discount. Then why aren’t other brands doing the same? When they say the provide discount they actually do unlike firstcry.

    • Chand on 27/01/2024 at 6:23 pm

    I too experience this double GST scam. Still you can check with their websites. It’s marketing strategies without ethics.

    They attracts people with discounts on the original price (inc. GST) and then added additional GST.

    • Shankar on 16/02/2024 at 2:46 pm

    Yes…. Im too confused why firstcry doing so. I also bought lots of baby products from firstcry with gst on discounted price

    • Jyoti sah on 21/04/2024 at 10:23 pm

    I have also ordered some stuff from firstcry and they charged additional gst….they are clearly fooling by showing higher discount and charging extra money in the form of gst…. strict action required in this matter

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