Tag: zookr

Different product delivered from Zookr.in

I have purchased smart watch from Zookr.in on 28/12/2018 and they are delivered different products. i have requested through email and with customer care for return the product on 28/12/2018. they are requested for product video and photos for return the product. i have reply with all details. for this correspondence they are taken till …

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Wrong product received from Zookr

I order from the ecommerce website. The photo as shown in website was really nice cool watch, but after receiving the order I realised I received the wrong product. On contacting the company, they replied that the return is not available as per our return policy. But, their return policy clearly states that we provide …

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Complaint regarding refund from Zookr

A colleague of mine had mistakenly placed an order for a Zopro action cam from their website. Now, when I cancelled the order their mismanaged custosmer care system couldn’t track it and asked me to return the blue dart package when I receive it and they would refund the money. I did that… and then …

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