Complaint regarding order cancellation by Big Basket

Complaint regarding order cancellation by Big Basket

Cancellation of order on the pretext of a lie. Value: Agonising experience with Big Basket
I ordered Pilsbury Gold Atta 4 packets of 5 kg each yesterday on 15 April2024  vide order confirmation number. But I was sent wrong order  of Pilsbury Mulli Grain Atta which I refused to take.  Then my order was canceled without my consent saying that I requested to cancel it. Kindly see that I never canceled my order. Big Basket  had supplied the wrong order of Pilsbury Mukti Grain Atta instead of Pilsbury Gold Atta’s order.
This is very wrong way of cancelling my order.
Hardip
Mohali 160071, Punjab
Email: hxxxxxxxxxx0@gmail.com


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