Short refund from Makemytrip.com – Rs.18,370/- :
Mohammad Azam of Bareilly, Uttar Pradesh (Email: sahibeazam[at]gmail.com booked two return tickets on makemytrip.com few months ago by paying Rs.33,786. Subsequently, due to some personal issues he cancelled the booking. MMT informed that they he would get a refund of Rs.25,786 after deductions. However he got only Rs.7,016/-. He posted his complaint on 27-05-2013 and got the balance money on or about 06-06-2013.
Bareilly, Uttar Pradesh - 06.06.2013
Refund from Snapdeal – Rs.613/-: Mr. Karan Kapoor of Mohali, Punjab ordered for one Orpat hand blender with Snapdeal. However, the product was not shipped and Snapdeal was not giving any proper answer. The customer posted his complaint with ICF on 19-01-2015 and the matter was taken up with Snapdeal. The customer got his money back on 23-01-2015.
Karan Kapoor, Mohali, Punjab
Claim settlement by Mediassist: Mr. Sudhir Bisht of NOIDA 201301, Uttar Pradesh was admitted into Max Super Speciality Hospital as per the doctor’s advice for blood transfusion due to severe anaemia. The patient had initially opted for cashless treatment and the initial request was approved by the TPA Mediassist. Since the discharge summary was already issued before the approval was received, the patient had paid the bill and opted to claim reimbursement. However, when the patient applied for re…
Sudhir Bisht, Noida, UP
Prestige Induction Cooktop:
Mohan Lal Agrawal, Ghantaghar Chock Niharika Korba, Chhattishgarh Email: vikaskagrawal12(at)gmail.com purchased prestige induction cooktop pic 3.0 v2 about 7 months back but after 15 days of using Induction cook top got defective. The deviced was serviced by the company but again after using for 10 days it got stuck. This repeated for five times and the device was left with the distributor. Mr. Agrawal asked for replacement but the company/distributor were not wil…
Replacement of Khadai by Homeshop18: Pratibha Goel of Ambala cantt, Haryana (gpratibha.phy[@]gmail.com) bought a tawa, fry pan and khadai set from HS18. The handle of the khadai was broken on delivery. She called the customer care of HS18 for replacement but they said the customer has to courier it back to HS18 otherwise they will not replace. She posted her complaint with ICF on 18-05-2014 and after follow-up with Homeshop18 she got replacement by 24-05-2014.
Amballa Cantt., Haryana
Refund from Red Bus / Travel services for changing bus service:
Ajay Shunmugam of Chennai – 600096, Tamil Nadu had booked a bus ticket for travel from Chennai to Coimbatore on 14-03-2013, 10 PM. The ticket# TF4C26644335. The bus service# as indicated in the ticket was C21. but the Travels sent a bus with service# C11. When Mr Shunmugam checked with them, he was told that his bus would arrive shortly but even after an hour the bus did not come. Subsequently Mr. Shunmugam came to konw that t…
Redbus.in - 31.03.2013Chennai
Complaint regarding Vox heater brought through Ebay.in:
NAINESH KAPADIA, Gangotri Soc, behind gandhi kutir, Gujarat (naineshkapadiaisavailable(at)gmail.com) purchased one Vox heater through Ebay.in. Upon receipt he found the appliance was of poor quality with broken parts inside. His complaints to Ebay went in vain and he posted his complaint with ICF on 26-01-2013. The matter was finally resolved by way of refund on or about 04-03-2013.
Ebay.in - 04.03.2013
Refund from Yepme – Rs.250/- – Mr. Prince Gupta of Faridabad, Haryana 121005 ordered a product with Yepme ( order No.32333647) but the order was cancelled by them without any intimation. Even after three months the customer did not get refund. He posted his complaint at ICF on 23-11-2016 and the matter was taken up with Yepme. The customer finally got his money back on 21-12-2016.
Mr. Prince Gupta of Faridabad, Haryana
Refund from Indiaemporium.com – Rs.2,899/-:
Arun P Thampi of Chengelpet, Kancheepuram Chennai 603202, Tamilnadu (Email: arunpthampi(at)gmail.com) placed an order with on October 27, 2012 at indiaemporium.com by paying full amount. Of Rs.2,899/-. Since the day, the order was in processing status and Mr. Thampi lodged a complaint regarding this on December 04,2012. He did not receive any response and his calls were not attended to. He posted his complaint with ICF on 16-12-2012 and finally got …
Refund from Paytm – Rs.5,799/- : Mr. Kishan Kalariya of Bangalore had ordered one Sketechers brand shoes worth of 5799 INR/- from Paytm website order no 2824303633 and when he opened the box there was no shoes. He immediately reported this to PayTM with photographs / proof. Though PayTM assured refund but the it was not forthcoming even after repeated reminders by the customer. Mr. Kalariya posted his complaint with ICF on 07-03-2017 and the matter was taken up with PayTM. After follow-ups by…
Kishan Kalariya, Bangalore