Airtel not providing refund for not giving service - India Consumer Forum

Airtel not providing refund for not giving service

I had made the International roaming payment on 29-06-2017 for Rs.2999/- for Europe Package. After landing in Europe (Italy) and thereafter, I did not get the network. After contacting the Airtel office in Muzaffarpur, Bihar; I was told that anything can be done only when I get the network on my cell phone. Having gone through the problems on foreign land without network, I wish to have my refund of Rs.2999/- reverse on my netbanking account. The company is not willing to refund the amount for unused services.

Gaurav Goenka
Muzaffarpur – 842001, Bihar

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