samata_pe | India Consumer Forum

Citrus Pay Solution Not refunding money

My wallet was having balance 10000/- rs. I have done 2 transaction of withdrawal of 5000 rs each on 24th November 2017. As per their norms single transaction should not be more than 3000/-. In that case actual transaction should be declined and wallet balance should not be deducted. But money from wallet is deducted …

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Refund from Industrybuying – Rs.34,190/- : Mr. Donboklang Khardewsaw of Shillong 793001, Meghalaya purchased a projector from Industrybuying but received a defective product. Customer immediately contacted industrybuying by sending photos of the product. However, there was no support from them to resolve the issue. The customer posted his complaint on ICF portal on 30-12-2017 and the matter was taken up with Industrybuying. After follow-ups and guidance to the customer for legal steps, the c… Read more Mr. Donboklang Khardewsaw, Shillong 793001, Meghalaya

Refund from matrimonialsindia – Rs.3,750/- : Mr. Shripal Sanjay Oswal of New panvel navi mumbai, Dist raigad, 410206 had taken personal relationship manager service from matrimony portal named matrimonials india by paying Rs.7500. The relationship manager had promised the customer that hey will arrange talk with atleast 5 potential matches as per her partner preferences but they did not provided any service. Customer posted his complaint with ICF on 13-05-2019 and the matter was taken … Read more New panvel, Navi Mumbai, Dist raigad, 410206

SBI Reward Points – Rs. 14,265/- – Mr. Vipul Goel, of Nawabganj, Kanpur 208002, Uttar Pradesh had 57060 SBI reward points(worth ?14265) linked to SBI account. He tried redeeming those points on mobikwik through maxgetmore. The points were deducted but money was not added to mobikwik. By contacting mobikwik, the customer came to know that transaction was not successful and that he should get his points back soon. But even waiting for two months points were not refunded. Mr. Goel posted his com… Read more Nawabganj, Kanpur, UP

Refund from Pantaloons – Rs.2,000/- : Ms. Vidya Venugopalan of Chennai 600090, Tamil Nadu ordered product worth Rs 2000 on 14th July with a delivery commitment of 10 days. However, the product was not dispatched and there was no update from the portal even after raising complaint by the customer. Customer posted her complaint with ICF on 23/7/2020 and the matter was taken up with the parties concerned. After follow-ups, the customer got her refund by 4/8/2020. Chennai 600090, Tamil Nadu

Complaint against satvikshop.com for non-delivery – Rs.199/-. Kishore K, Chandanagar, Hyderabad, andhra pradesh Email: kallepu_k(at)yahoo.com bought Dabur honey from satvik shop.com Jan 2 2013 via order no7000018208. They failed to deliver the product even after continuous follow up. They finally said the would refund the money but Mr. Kishore did not get the money. He posted his complaint with ICF on 23-03-2013 and got the money back on 25-03-2013. Satvikshop.com - 26.03.2013

Complaint against Big Bazaar for selling adulterated Gopi Ghee: Mr. Shikha Airen of Bangalore (airenshikha(at)yahoo.com) had bought 4 Gopi ghee packets at discounted price on 14-08-2009 from Big Bazaar, Jayanagar, Bangalore and found it to be completely Vanaspati. He tried to contact G.G.G dairy products over mobile but could not. He posted a complaint with India Consumer Forum on 07-10-2009 and ICF took up the matter with Big Bazaar. Big Bazaar replaced the product on 12-10-2009 and had als… Read more Big Bazar - 12.10.2009

Complaint against ICICI Prudential Policy: Mr. Purushotam Yadav of Rewari, Haryana (Email: purukmr(at)yahoo.com) had taken a policy on 26-03-2010 by making a deposit of Rs.30,000/- at the insistence of ICICI’s marketing personnel and he was assured mediclaim coverage, bonus commission, cash back and other benefits. After making the payment he had left for Oman and had tried to contact ICICI with regard to the said policy but did not get any response. Following his return to India, on check… Read more ICICI Prudential - 10.08.2010

Refund from snapdeal.com – Rs.22,000/- : Salil Tripathi of Chinchwad, Pune-411019, Maharashtra (saliltripathi.8889[@]outlook.com) ordered Iphone 4 through snapdeal.com on 12th Nov 2014. He did not receive the product though the company gave a non-existing Bluedart AWB. The customer asked for refund but the refund was not forthcoming. He posted his complaint with ICF on 25-11-2014 and the matter was taken up with snapdeal.com. Mr. Tripathi finally got refund by 15-12-2014. Mr. Salil Tripathi, Chinchwad, Pune, Maharashtra

Refund from Jet Airways – Rs.6,795/-: Ms Meenakshi Babu of Chembur, Mumbai 400071, Maharashtra (Email: meenababu[at[hotmail.com) tried to book a ticket to Coimbatore through Jet Airways operator for travel on 09-04-2014. After going through all the steps and taking all the details, the operator said the ticket could not be booked due to their system error. Ms. Meenakshi Babu therefore booked the ticket online. However, when she check her mail box she was surprised to see two bookings (includin… Read more Chembur, Mumbai

Refund from MakeMyTrip.com: Mr. Volodymyr, Ukraine, Kiev (Email: oliynikaa(at)voliacable.com) had unsuccessful air ticket booking transaction (FLTINT100095741816) with MakeMyTrip but his credit card was debited for the same. Mr. Volodymyr submitted his complaint with ICF on 20.05.2010. ICF took up the matter with MakeMyTrip and the Mr. Volodymyr got his refund credited to his account on 26-05-2010. Mr. Volodymyr, Ukraine, Kiev - 26.05.2010

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