Online Shopping | India Consumer Forum - Part 9

Category: Online Shopping

Complaint against Deodap Defective Product, no customer support

I am writing to formally lodge a consumer complaint against Deodap, an online seller, regarding my recent order. I had purchased a product from Deodap which was delivered in defective and damaged condition. I promptly reached out to their customer support, requesting either a replacement or a full refund. However, despite multiple follow-ups via email …

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Complaint Against gifttolove.in for incomplete delivery

I placed 2 orders on the website gifttolove.in, and they delivered only a part of my order. Several items were missing. I raised the issue with their support team and was assured that the refund for the missing items would be processed soon. Despite multiple follow-ups over 1 month, I have not received any refund or …

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Complaint against Snapmint for debiting EMI twice

Complaint against snapmint financial services. My Symphony Sumo Airl 60 cooler EMI is Rs.1998. I paid Rs.1998/- on 2 May which went for processing. After this, on 3rd May, an auto-pay has been set up and on 3rd May Rs.1998/- was debited. So Rs.1998 was debited on 2nd May and also on 3rd May thus …

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Unprofessional and fraudulent experience with Flipkart order

I placed an order for a dining set on 9th February 2024, with an assured delivery by 21st February. After multiple follow-ups, the product was finally delivered on 28th February, a week late—and severely damaged. The table was completely broken, and two chairs were slightly cracked. To add insult to injury, the product delivered is …

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Complaint regarding non-delivery by IndiaMart seller Anchal entps

I am writing to bring to your attention a fraudulent transaction involving a seller listed on the IndiaMART platform. The seller operates under the name Anchal Enterprises. On 23rd March 2025, I placed an order for doormats and prayer mats and made payments totaling ?6700 through: ?3000 via Paytm ?3700 via PhonePe Despite full payment, …

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Complaint regarding non-delivery by vibecrafts

Complaint Against Vibecrafts – Paid ?2,258, No Delivery, No Response Value: Rs. 2258 I placed an order on Vibecrafts (website: https://www.vibecrafts.com) on 20th April and made full payment of ?2258. It has been over 10 days and I have not received the product. I have tried contacting their customer support multiple times through email, website …

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Complaint regarding poor products from lime-lights.com

I ordered a dress set from a website (https[:]//lime-lights.com) that I found via an Instagram ad. The offer was Buy 1 Get 1 Free on Kurta Sets. The site showed premium quality images. I placed a Cash on Delivery order for ?1900. However, I received two completely different and very low-quality dresses worth barely ?100 …

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