I am writing this for public to know how Samsung deal customer complaint. I purchased Samsung smart TV in August 2017 from Indore . It’s Pannel damaged with in one month I raised complaint to Samsung after long discussion they chnged Pannel, same time I insisted them to check mother board their tech was so …
Category: Appliances, Electronics & Gadgets
Complaint regarding Hitachi AC servicing
I had bought the hitachi AC around 3 months before and it is not working since then. I raised the complaint and on multiple followup the technician visited us and assured the replace of AC with in 7-8 days. I had esclated the issue to the top management as well but no action taken yet. …
Complaint regarding Eureka Forbes service
We lodged a complaint with Eureka Forbes on 23 Jun as our RO was not working. The customer care team committed that the engineer would visit us by 3 PM the same day. But when he did not turn up on time, we tried to call him on the number provided by customer care team. …
Complaint regarding service from Videocon
I had purchased Videocon LED TV on 24 July 2016 with 3 years warranty from Aditya Vision Kankarbagh Patna. From second week of may I am facing some problems of picture quality in my TV set after that I had tried my best to contact customer care on 061239404040 but I fail to contact them. …
Complaint regarding Sansui LED TV service
Sansui let tv is under warranty of three years. recently it started getting color lines and double images on the screen. I complaint in their customer center. The service engineer is asked me whatsapp him the photos which I did. He never came personally to check the TV. He told us that he will have …
Complaint regarding faulty Acquaguard Classic Plus Water Purifier
I recently purchased a Dr. Acquaguard Classic Plus Water Purifier. It was installed in my home on June 4th 2018, by technician Jxxxxa from their Goregaon West, Mumbai Office. After fitting the machine, when the technician switched on the machine, it was not working. As a result he opened up the whole machine and checked …
Complaint regarding Dell laptop service
I purchased Dell premium laptop Insprion I3 but after a month the laptop started giving over heating problem and then i raised a alarm to Dell and their engineer replaced the heat sync but still, the problem persists. So the 2nd engineer replaced the motherboard which was already used because the bit locker was enabled …
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