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Tag: Samsung

Regarding Samsung phone heating issue, battery draining

This is in regards to the complaint of Samsung handset bearing model number #SM-S711BLGCINS. We have visited the service centre 27.11.2023 which is Monday and shared the service charged where clearly mentioned the issue of HEATING & BATTERY DRAINING , after that they take my phone for 4 hours for fix the issue and software …

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Complaint regarding Samsung z flip 3 mobile bought on Flipkart

I had order a Samsung z flip 3 mobile. I had made a complain regarding the over heating issue, first time replacement is cancelled due to negligence of technical executive, second it was accepted but logistic department had not delivered me and item replacement became cancelled. After that I om doing complain many times but …

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Samsung ordered to pay compensation for not rectifying defect

PUNE DISTRICT CONSUMER DISPUTE REDRESSAL FORUM, PUNE Complaint Case No. CC/15/313 Complainant is a resident of Shivaji Nagar, Pune – 411005. He had purchased a refrigerator on 05/07/2014 from the dealer of Samsung by making a payment of Rs.45,000/-. After a few months the handle of the refrigerator door and the vegetable tray were broken. …

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It is December 2022, there is no 5G update from Samsung

In October 2022, the government has asked mobile handset manufacturers to quickly roll out FOTA updates for 5G services in the DoT meeting on 5G held on 12 October. The handset manufacturers committed that d they were working with telcos to streamline a plan. Certain handset manufacturers asked time till mid-November end to rollout software …

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Complaint regarding Samsung mobile phone servicing

I’ve purhcased a Samsung phone and it had some technical issue (frozen screeen) for which I visited the service center. They took my phone and ended up breaking my screen while repairing (the repairing stuff was done inside a cabin where I wasn’t allowed). Now my phone is dead and they’re not ready to reapir …

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Complaint regarding delivery of defective Samsung refrigerator

I Brought a refrigerator on Apr 24th 2022. It got delivered on May 1st. The delivery boy demanded a tip of 500. I was not in home when it got delivered and when i comeback, i see that there is a 2 feet scratch. Immediately i called customer care and the engineer inspected it and …

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Samsung AC not working post 3 weeks of purchase

I bought a Samsung AC on 8th March 2022. It was fixed on 10th March – the fixing had issues and I had raised it then. The AC worked well for about 3 weeks. Since April 2nd, it is not cooling. I had reached out to Samsung customer care almost 20 times now! First time, …

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