I purchased a 2-year AMC through the official Aquaguard / Eureka Forbes app on 26 September 2026 after being contacted by the company’s representative. At the time of purchase, I specifically informed the representative, Mr. Sxxxxxxxxxxh, that the purifier filters required urgent replacement. I was given a service appointment for 2 October 2026, which was …
Tag: water purifier
Defective Aquaguard Enrich Nexen RO+UV, no customer support
I purchased an AQUAGUARD ENRICH NEXEN RO+UV Water Purifier through Flipkart, relying on the reputation of Eureka Forbes. The product was delivered on 14 July 2026 and installed by an authorised Eureka Forbes technician on 15 July 2026. Immediately after installation, the purifier started overflowing with water. The authorised technician revisited my residence, inspected the …
Drinkprime Water Purifier issues, No Resolution No suport
I am writing to register a formal complaint regarding the rented DrinkPrime water purifier installed at my premises, which I have been using for the last 3+ years. Since 17 June 2026, I have been facing a serious issue with the purifier’s water dispensing function. The purifier is not dispensing water correctly, and this has …
Complaint regarding pathetic service for MarQ water purifier
This is absolutely unacceptable. I purchased a MarQ water purifier, installed on 2nd July, and it stopped working by 22nd July—just 20 days of usage. I registered a complaint on 24th July and was assured it would be resolved within 3 days. It’s now been 6 days and the issue is still unresolved. In the …
Unresolved RO Cancellation and Repeated Harassment by Livpure
During my tenure in Bangalore, I availed RO services from “Livpure” at my rented residence located at Electronic City Phase 1, Bangalore – 560100. In May 2024, I was deputed overseas to Japan, which required me to vacate the rented premises. Accordingly, I raised a request to cancel the subscription and return the RO unit. …
Regarding defective water purifier from Croma, no support service
I purchased a Croma RO+UV+UF+Alkaline Water Purifier on 11 June 2025 for Rs. 14,147.05 from the Croma store in Varanasi (Sigra). The product stopped purifying water within 21 days and continuously drained wastewater. I raised a complaint on 2 July. Croma sent a technician from LG who admitted he had no experience with Croma products …
AMC fraud by Eureka Forbes representative
My Eureka Forbes water purifier AMC expired. I got a call from the customer care for renewal. As I was travelling I asked them to call back after couple of days. Couple of days later one other person called and we asked him to come over for the check and renewal. A person named Bxxxxh …
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