In July 2021, I made a laptop purchase from the Reliance Digital store located in Narapally, Hyderabad. The laptop served me well until July 2023, when it unexpectedly encountered a severe malfunction, rendering it non-functional. To address this issue, I promptly reached out to Reliance Digital and raised a formal complaint regarding the problem I …
Category: Products
Service not provided by Fastrack under product warranty
I had purchased Fastrack reflex play plus smartwatch from Fastrack store in oct 2022, but suddenly it has stopped working. It’s been more than 15 days I have been following up with their customer service over a calls and email but they are not responding to my complaint. I either want the watch to be …
Regarding Problematic Ampere Magnus Ex Electric Scooter
Its been 9 month of purchase of ampere magnus electric Ex from vasai Skupa E mobility and I am facing regular issue in electric vehicle (Automatic Break, Vehicle Stopping in Between)after doing service in 7 days it’s started showing same problem of automatic break while driving and vehicle stop in Between and it’s dangerous while …
Regarding Unjustified Charges for VU TV Panel Replacement
I am writing to express my disappointment with VU Television Company’s recent service. My TV, covered by warranty, experienced panel issues, and I’m shocked to find out they’re asking for 80% of the replacement cost. This practice is highly unethical and feels like a scam. Under warranty, customers shouldn’t bear significant costs for manufacturing defects. …
Complaint regarding Livpure RO uninstallation, refund of security money
I had taken RO on rent from the Livpure company on October 10, 2022, and cancelled the subscription on August 12, 2023. But even after calling the customer care number several times and sending multiple emails to customercare[@]livpure.com and Care[@]livpuresmart.com dated August 14th, 16th, and 17th, 2023 No action has been taken by the company …
Regarding faulty Kelvinator refrigerator and service
I ordered a kelvinator 272ltr refrigerator online from reliance digital through their app. After 10 months it stopped working. I called the customer care helpline they sent the technician and he told us that the compressor is faulty. After that they told that we will replace it but after replacing the compressor the product won’t …
Complaint regarding services for Robotouch massage chair
I I had raised a complaint regarding the massage chair to Robotouch on 2nd July 2023. The concern is the massage chair cushion is torn and the model of the chair is Arena. I have been in constant touch with the customer service but they are not taking the issue seriously. I have even informed …
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