Telephony | India Consumer Forum - Part 44

Category: Telephony

Erroneous deduction of balance by Vodafone

I am a Vodafone customer since 5 years and was quite happy with their service until last year. All of a sudden they started deducting 4 ps multiple times a day in the name of data charge when i havnt turned on the mobile data in my phone. I complained many times and the only …

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No signal on my Vodafone network

Im a vodafone user from last 5 years and my no. is 8xxxxxxxxx5 but from yesterday it has been showing no signal . I Tried multiple ways to solve the issue by removing the sim card and all but it remained the same. tried calling from from friends vodafone number to customer care but no …

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Unable to make calls even after activating Airtel roaming pack

My son’s mobile no. 9xxxxxxxxxx1 was recharged with an international roaming pack of Airtel amounting to Rs.2999/- on 30/04/2017. According to the recharge plan, he is entitle to 250 minutes to India and local numbers. He arrived at Czech Republic on 02/05/2017. Till date he could not make a single call to anybody, though he …

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TRAI’s direction to Service Providers on deactivation of connection due to non-usage

Information Note to the Press (Press Release No.12/2013) Telecom Regulatory Authority of India New Delhi, the 21st February, 2013: Telecom Regulatory Authority of India (TRAI) has today released a Regulation on ‘Deactivation of Cellular Mobile Telephone Connections due to Non-usage’. Telecom Service Providers (TSPs) currently prescribe a condition of deactivation if the mobile connections remain …

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