The Government of India has amended E-Commerce Rules to strengthen consumer protection. The amended rules strengthen the provisions on consumer complaints, search results, price reduction, sponsored listings, dark patterns and disclosures by the Sellers. This amendment comes into effect from 01-01-2027. Following are the Key Amendments to the Consumer Protection (E-Commerce) Rules, 2020 : The …
It appears that there is some misinformation doing rounds on the internet with regard to changes in the cancellation charges / refund for train tickets cancelled within 8 hours before the scheduled departure of the train. Almost all sites reporting this information states that there is no refund if a ticket is cancelled within 8 …
Important terms and definitions in Consumer Protection Act, 1986 (repealed by Consumer Protection Act 2019) A consumer can raise a valid consumer dispute when the goods purchased by him/her suffers defects and the services availed by him/her suffers from deficiencies. Let us see some of the important terms that a consumer needs to be aware …
Who can file a Complaint? a) Any consumer; b) Any voluntary consumer association; c) Central Government or any State Government; d) One or more consumers, where there are numerous consumers having same interest e) In case of death of a consumer, his legal heir or representative Note: A beneficiary of goods/services when such use is …
Consumers have been guaranteed of the following rights under the Act. Right to Safety: The right to be protected against the marketing of goods and services, which arehazardous to life and property. Right to be informed: The right to be informed about the quality, quantity, potency, purity, standard and price of goods or services, as …
A bank locker is a storage facility provided by banks where you can store your valuable items safely within the bank premises. is a small locked compartment within a highly secured vault within a bank branch. It can be accessed only by you and authorized people. Gold, jewelry, ornaments and important documents can be stored …
What is a Digital Arrest Scam ? We often read on media about many people losing money in so called Digital Arrest. What is it all about and is Digital Arrest real. Digital Arrest is a scam used to siphon off money from the victims who are made to believe that they are placed under …
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