ICF | India Consumer Forum

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Important terms to know while raising consumer dispute

Important terms and definitions  in Consumer Protection Act, 1986 (repealed by Consumer Protection Act 2019) A consumer can raise a valid consumer dispute when the goods purchased by him/her suffers defects and the services availed by him/her suffers from deficiencies. Let us see some of the important terms that a consumer needs to be aware …

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When and where to file a consumer complaint

Who can file a Complaint? a) Any consumer; b) Any voluntary consumer association; c) Central Government or any State Government; d) One or more consumers, where there are numerous consumers having same interest e) In case of death of a consumer, his legal heir or representative Note: A beneficiary of goods/services when such use is …

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Consumer rights guaranteed under Consumer Protection Act

Consumers have been guaranteed of the following rights under the Act. Right to Safety:  The right to be protected against the marketing of goods and services, which arehazardous to life and property. Right to be informed: The right to be informed about the quality, quantity, potency, purity, standard and price of goods or services, as …

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A bank locker does not create ownership for a nominee, court ruling

A bank locker is a storage facility provided by banks where you can store your valuable items safely within the bank premises.  is a small locked compartment within a highly secured vault within a bank branch. It can be accessed only by you and authorized people. Gold, jewelry, ornaments and important documents can be stored …

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There is no such thing as Digital Arrest, beware of scams

What is a Digital Arrest Scam ? We often read on media about many people losing money  in so called Digital Arrest. What is it all about and is Digital Arrest real. Digital Arrest is a scam used to siphon off money from the victims who are made to believe that they are placed under …

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Can Insurance Company repudiate claim solely for invalid driver licence

JK was the owner of the Maruti Van bearing which was insured with Oriental Insurance Company. On 25.4.1996 at about 9.30 p.m. while returning from Gaya to Jehanabad the vehicle in question, driven by JK, caught fire due to mechanical reasons and due to the said fire the said vehicle was burnt beyond repair. An …

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Latest update on train Tatkal ticket booking scheme

Tatkal scheme provides exclusive reservation quota in all Mail / Express trains including Rajdhani, Shatabdi, Jan Shatabdi, Duronto, Humsafar and Garib Rath Express in 2A /3A /3E/ SL /CC / EC and 2S classes. There is an extra charge for the tickets booked under Tatkal Scheme and this has been fixed as a percentage of …

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