ICF | India Consumer Forum
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How to claim refund following cancellation of trains?

Following the tragic train accident near Balasore in Odisha on 02-06-2023 involving two express trains and a goods train on the loop line, many trains have been cancelled leaving passengers helpless and forcing them re-plan their travel plans. The most important concern for all the passengers is the refund of ticket fare following cancellation of …

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When and where to file a consumer complaint

Who can file a Complaint? a) Any consumer; b) Any voluntary consumer association; c) Central Government or any State Government; d) One or more consumers, where there are numerous consumers having same interest e) In case of death of a consumer, his legal heir or representative Note: A beneficiary of goods/services when such use is …

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How to file a complaint in Consumer Fourm?

Manner in which complaint shall be made under Section 12 of Consumer Protection Act, 1986: (1) A complaint in relation to any goods sold or delivered or agreed to be sold or delivered or any service provided or agreed to be provided may be filed with a District Consumer Forum by – (a) the consumer …

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Samsung ordered to pay compensation for not rectifying defect

PUNE DISTRICT CONSUMER DISPUTE REDRESSAL FORUM, PUNE Complaint Case No. CC/15/313 Complainant is a resident of Shivaji Nagar, Pune – 411005. He had purchased a refrigerator on 05/07/2014 from the dealer of Samsung by making a payment of Rs.45,000/-. After a few months the handle of the refrigerator door and the vegetable tray were broken. …

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Murder can be treated as accident, insurance company ordered to pay compensation

Royal Sundaram Alliance Vs Pawan Balram Mulchandani on 25.9.2018 The relevant brief facts of the case are that Balram Mulchandani (since deceased, “the insured”) took personal accident shield insurance policy from M/s Royal Sundaram Alliance Insurance Co. Ltd. for the period 05-11-2008 to 04-11-2009 for an assured sum of Rs.20,00,000/-. For several years he had …

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Homeshop18 ordered to pay compensation towards gift vouchers

Have you received a Gift Voucher or been assured of a gift voucher along with a product but not receiving the value or benefits of the voucher? You can seek remedy by approaching the Consumer Commission under Consumer Protection Act, 2019. Here is a case that will explain things in detail. Mridul Jain Vs. Home …

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Can I use android mobile without linking to Google account?

When you set-up the android phone it will ask for Google account. The question that comes to mind is whether a Google account needs to be linked to use an Android phone. A simple answer is NO, but this comes with its own limitations, as discussed below: Basically you need Google account to download apps …

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