Travel | India Consumer Forum - Part 60

Category: Travel

False damage charges demand by Zoomcar

I have been informed that the extra charges are due to vehicle damage “apparently”. I talked to supervisor at Zoomcar as she claimed to be one. I explained the whole scenario to her in detail. She said to send the photos of damaged vehicle to me which I have not gotten still. Are you planning …

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Unregistered Uber driver provided, mobile lost

I hired an Uber cab to commute from sector 29 to sector 23. The different driver came and as soon as I was getting off the cab i realized my phone was left , i turned back to take it but driver ran away. When I tried to check contact the driver via uber i …

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Complaint regarding wrongful charges by Zoomcar

Zoomcar have falsely charged INR.2000 stating some damage to vehicle. Whereas the vehicle was returned in as is condition (condition same during pick-up and drop-off). Morever no person from zoomcar handed over vehicle during pick-up, nor received the vehicle during drop-off. When the consent between tow parties (customer & zoomcar) is judged. Zoomcar is not …

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Uber charging twice for the same trip

I took trip1 from my home to market with Uber. While requesting the trip I had selected online payment but as the card details had expired I could not make online payment. When I was paying via paytm the driver said you can also pay cash otherwise.i asked him if it is allowed he said …

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Complaint regarding refund from Goibioo

I have made a train ticket bookin on nov7th. The booking was failed the amount of rs 2000 was not getting refunded. When I contact customer service it’s redirected me to AI. AI is responding the same way for last 2 weeks. Same answer even after i selected not helpful for n number of times. …

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Complaint regarding compensation from National Travels

I booked ticket from Pune to Hubli,on 18oct 2018,Using redBus app, bus is National Travels. it cost me 1920 rupees, although I am on schedule date and time but bus went off without informing me. when I informed redBus customer care regarding this issue they simply says due to some technical issues it happens, sorry …

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Complaint regarding non-receipt of refund from Paytm

I booked Air tickets on Paytm and was debited an amount of Rs 7653/. The transaction, subsequently Failed at Paytm end. I spoke to their Customer Care Phone executive and was informed that since the transaction had failed, I will be receiving the entire amount paid as refund within a maximum of 14 days. The …

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