Refund from PayTM – Rs.14,995/- : Javed Akhtar of Kota 324005, Rajasthan had ordered “Casio G-Shock GG-1000-1A3DR(G662) Analog digital watch for men” from paytm on 01-11-2017. Order was of worth 14995. However, he received a different watch on November 3. He raised return request on same day but there was no reply from Paytm for long time. After many days suddenly Paytm replied that the return request is rejected. Mr. Akhtar posted his complaint with ICF 07-12-2017 and the matter was taken up with PayTM. After follow-ups, Mr. Akhtar received refund on 11-12-2017.
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Refund from Flexi Tours – Rs.2,854/- : Vibhash Ranjan of munger, bihar (Email: bibhu009[at]gmail.com) booked a double bed a.c. room in hotel UG REGAL,BANGLORE through FLEXI TOUR PVT. LTD. When he reached the hotel on the booking day the person on reception first told that they haven’t got any information regarding booking. After a little dispute he finally provided a single bed non a.c. room. He tried to call tour operator(flexi tour) but no body answered the call, causing great inconvenienc… Read moreMunger, Bihar - 14-07-2013
Refund claim against Yatra.com – Rs.5089/-: Mr. Sumeet Kumar of Delhi (sumeetkumardas(at)hotmail.com) had booked a ticket from yatra.com from Delhi to Bangalore on 5th Jan 2010 and subsequently cancelled it on the same day. Yatra said that money 4839.00 will be refunded by 6th of same month. But he did not receive refund even after two weeks. He had also booked a ticket with same organisation on 13th jan 2010, the ticket was not booked but amount of 250.00 was deducted. Even that amount was … Read moreMr. Sumeet Kumar, Delhi - 07.03.2010
Replacement of Chimney by Kutchina – Rs.19,900/- : Subhajit Dey of Ambagan, Kolkata 700028, West Bengal purchased a Kutchina kitchen chimney (Model Name – Smarty) on the 08/06/2017. From the 3rd day of purchase, he started facing problems of “Oil leakage”. Even after three visits by the technician the chimney could not be repaired and the customer requested for replacement. After not getting any support from the company, Mr. Dey posted his complaint with ICF on 25-08-2017. The matter was taken… Read moreMr. Subhajit Dey, Ambagan, Kolkata 700028, West Bengal
Customer charged for unsolicited debit card – Complaint against ICICI Bank: Dr. Boopathi Manickam of Madurai (psbmmba@yahoo.co.in) posted a complaint with ICF with regard to ICICI bank debiting charges on account of debit card issued by the bank but was not received by Dr. Manickam. Bank did not respond to his complaints. ICF submitted Dr. Manickam’s complaint to the bank and the charges were subsequently reversed.ICICI Bank - 30.12.2009
Complaint against ITBC for Holiday Vouchers – Rs.5,943: Mr. Ujjwal Zamad of Thane, Maharashtra (ujjwal.zamad(at)onida.com) purchased Holiday Vouchers from India Today Book club ( invoice dated 26/05/2009) for Rs.5,943 (Membership No.: ITBC0934767). He had been requesting ITBC for booking of holidays for the past few months but there was no assistance from ITBC. He posted the complaint with ICF on 12-06-2010 and ICF submitted the same to ITBC / Big City. The complaint was finally resolved and … Read moreMr. Ujjwal Zamad, Thane, Maharashtra - 18.06.2010
Refund from Makemytrip – Rs.11,000/- : Ms. Shrawani silwal of Bangalore booked Spicejet flight for 9thJan 2015. However, the flight was non operational and the booking for both ways got cancelled. Even after a month she did not get refund from Makemytrip or Spicejet. She posted her complaint with ICF on 08-03-2015 and the matter was taken up with MMT. After follow-ups the customer got her money by 12-03-2015.Shrawani Silwal, Bangalore
MakeMyTrip makes short-payment of refund amount – Rs.2,064/- Mr. Girish Kumar Khare of Kanpur had posted a complaint with us on 07-07-2009 with regard to the short-payment received from MakeMyTrip towards cancellation of Tatkal Waiting List ticket for Kanpur to New Delhi route. The Forum took up the matter with MakeMyTrip and could successfully obtain the full refund for Mr. Khare.Makemytrip - 07.07.2009
Refund from fake job site – Rs.2999/-: Mrs. Bhanu Araballi of Vijayanagar, Bangalore 560040, Karnataka paid money to Indeed job site for a job in TCS for the post of Assistant Manager Content Management. However, the job site did not provide any service and collected more money from the customer. Mrs. Bhanu Araballi submitted her complaint with ICF on 03-10-2019 and ICF guided her on various steps to recover money.Vijayanagar, Bangalore 560040, Karnataka
Replacement of iphone by Flipkart – Rs.34,499/-: Mr. Finny Thomas of Kashipur 244713, Uttarakhand had ordered for iPhone 6s Plus from Flipkart and received same on 21st of November, 2018. He started facing charging and dicharge issues with this new phone. He did not receive support from Flipkart who asked him to visit the service centre. He did not get support from service centre too. Mr. Thomas posted his complaint at ICF on 01-12-2018 and the matter was taken up with Flipkart and the service… Read moreKashipur 244713, Uttarakhand
Non-processing of order by Apollo Pharmacy Rs.999/- : Raja of Trichy, Tamilnadu (raja.5556[at]yahoo.co.in) ordered products with apollo pharmacy on 23st october 2013 (order no # AP18061) and paid Rs.999. However even after two weeks the order was not processed. He posted his complaint with ICF on 04-11-2013 and his issue was resolved on 05-11-2013.Trichy, Tamilnadu
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