Tag: zoomcar

Zoomcar not giving refund for cancelled booking due to lockdown

I had booked a Maruti Swift from Zoomcar on 08/07/2020 for 09/07/2020 (DOJ). However, on the 08th itself, the Government of West Bengal announced a complete lockdown from 09/07/2020 5:00 pm onwards so there was no point in taking the car so I cancelled the booking on the 08th. As per Zoomcar policy, if a …

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Complaint regarding refund from Zoomcar

I had booked a car rental for 10 days on the Zoomcar app. Due to lockdown in the country, I had canceled the booking according to policy and expecting a full refund of Rs 10865. The cancellation was done on 28th March 2020 and they messaged on the app that refund will be processed in …

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Complaint regarding refund from Zoomcar

I had hired a zoomcar for self drive on 6th May 2020 and the booking has ended on 8th May 2020 in the morning. The car given to me had a completely depleted battery which had to be given jumpstart using an external battery at the time of pickup. The contact person at the pickup …

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Wrong damage charges claim from zoomcar

I booked a zoomcar 2 days back and fortunately the trip was good for the duration we had the car – even though the condition they provided the car was pretty bad and dirty and at a very secluded parking location. When we returned the car, there were no damages apart from the minor scratches …

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Complaint regarding false charges by Zoomcar

I have booked Tata Tiago on zoomcars from 6pm – 12am. We arrived at pickup spot at 7pm and the car wasn’t available.The staff over there were also rude and don’t know anything about company’s policies. They haven’t provided ordered car at correct time.They are not able to cancel my order. They are not able …

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Complaint regarding wrongful charges by Zoomcar

Zoomcar have falsely charged INR.2000 stating some damage to vehicle. Whereas the vehicle was returned in as is condition (condition same during pick-up and drop-off). Morever no person from zoomcar handed over vehicle during pick-up, nor received the vehicle during drop-off. When the consent between tow parties (customer & zoomcar) is judged. Zoomcar is not …

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Zoomcar not refunding money against undelivered services

Hi, I booked a zoomcar (Mahindra Scorpio) from 25/April/2018 to 27/April/2018 to go to Mussorrie, Uttrakhand with my friends. I picked the car on 25/April/2018 at 2:00 P.M. from Noida, Uttar Pradesh. Upon reaching Modinagar which is approximately 35km from Noida, someone brought this to my notice that some oil is leaking. So when I …

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