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Complaint regarding refund from Zoomcar

I had a booking with zoomcar for a single day ( about 12 hrs) on 2 November 2020.  Trusting on Zoomcar’s past reputation and my past experience, I paid them the security deposit of Rs. 4499 believing that they would refund it back on time. According to their new refund policy, it takes them 30 …

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Complaint against Zoomcar for refund

I made a booking from zoom car on 25/08/2020 and the trip ended on 26/08/2020. They have to pay me back a refund of ?2393/- which they have done it’s been 37 days still no one is responding and they’re not paying me back. Refund of 2393 cheated by Zoom car Akash V Bangalore 560073, …

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Complaint regarding non-receipt of refund from Zoomcar

This is to bring your kind attention that I tried booking a car in zoomcar app on 7th May 2020 and due to technical issue the booking was not completed. I tried reaching zoomcar customer care but due to Covid-19 lockdown I was unable to connect. However, I managed to connect with Zoomcar team (Rxxxxh …

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Zoomcar not giving refund for cancelled booking due to lockdown

I had booked a Maruti Swift from Zoomcar on 08/07/2020 for 09/07/2020 (DOJ). However, on the 08th itself, the Government of West Bengal announced a complete lockdown from 09/07/2020 5:00 pm onwards so there was no point in taking the car so I cancelled the booking on the 08th. As per Zoomcar policy, if a …

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Complaint regarding refund from Zoomcar

I had booked a car rental for 10 days on the Zoomcar app. Due to lockdown in the country, I had canceled the booking according to policy and expecting a full refund of Rs 10865. The cancellation was done on 28th March 2020 and they messaged on the app that refund will be processed in …

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Complaint regarding refund from Zoomcar

I had hired a zoomcar for self drive on 6th May 2020 and the booking has ended on 8th May 2020 in the morning. The car given to me had a completely depleted battery which had to be given jumpstart using an external battery at the time of pickup. The contact person at the pickup …

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Wrong damage charges claim from zoomcar

I booked a zoomcar 2 days back and fortunately the trip was good for the duration we had the car – even though the condition they provided the car was pretty bad and dirty and at a very secluded parking location. When we returned the car, there were no damages apart from the minor scratches …

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