Refund claim against Yatra.com – Rs.5089/-:
Mr. Sumeet Kumar of Delhi (sumeetkumardas(at)hotmail.com) had booked a ticket from yatra.com from Delhi to Bangalore on 5th Jan 2010 and subsequently cancelled it on the same day. Yatra said that money 4839.00 will be refunded by 6th of same month. But he did not receive refund even after two weeks. He had also booked a ticket with same organisation on 13th jan 2010, the ticket was not booked but amount of 250.00 was deducted. Even that amount was not refunded. Mr. Kumar’s had called them many times but was not successful in getting the refund. He lodged a complaint with ICF on 21-01-2010 and after continuous follow-up with Yatra by ICF and Mr. Kumar, the refund was obtained on 07-03-2010.