Replacement by Furniture Junction, Kolkata – Rs.53,000/-:
Sandhya Sinhamahapatra, East Beraberi, Kolkata – 700136, West Bengal (Email: sandhyasinhamahapatra(at)yahoo.com) booked two products in the exhibition of furniture at ‘Ice Sketting Ring’ from ‘Furniture Junction’ by giving Rs 1000 on 25th August 2012. Delivered product( Marble Dining Table(6+1)) was completely different from the ordered product & in case of 5 Doors Wardrobe with Mirror there was no change made but two drawers were vanished. (Also the fitting of wardrobe very bad. There are lot of hole.). Whene the issue was raisted with shop, it was told that they would change the product within one week and would make all change according to their promise. However, they didn’t keep their word and the issue was prolonged. She posted her complaint with ICF on 07-01-2013 finally the issue got resolved by 12-01-2013.