Complaint about Sansui AC Ordered at ADDMECART not delivered
Beware of making UPI payments to strangers. Always transfer money to bank account after due diligence.

Complaint about Sansui AC Ordered at ADDMECART not delivered

I had ordered for a Sansui Three Star Split Dual Inverter AC from on 24.06.2022 and the same is yet to be delivered or the money refunded . I had paid via UPI and the amount was Rs28800 .
I had written a E mail to them on 27.06.2022 requesting for a status update and they had said that the lead had been passed to a dealer . They were unreachable on their help line number +91 -93xxxxx2 and a follow up mail had bounced on 29th of June the message read as below Arrival-Date: Wed, 29 Jun 2022 03:09:40 -0400
I was forced to lodge a police complaint on 29.06.2022 ( copy enclosed ) as I was already afraid that this was an online scam . I received a call on my registered mobile number on the same day around 12 pm from their helpline number and a lady informed me that they do not have my ordered product in stock and they were offering me an O General AC instead . I flatly refused and asked for a refund . The lady said that refund was handled by another department and though they have policy that the refund would happen within 10-12 days, the same might take a longer time .
I tried E mailing them to intimate that I want to cancel the order and want a full refund, however that mail also bounced .
I earnestly request your urgent intervention so that I can get a 100% refund . Enclosed a copy of the police complaint

Kolkata 700054, West Bengal

Leave a Reply

Your email address will not be published.

Hello Consumers!

Do you have a consumer complaint? Why wait? Submit your complaint using our Post Complaints box. You will hear from us soon.

error: Content is protected !!