Complaint against ICICI Prudential Policy:
Mr. Purushotam Yadav of Rewari, Haryana (Email: purukmr(at)yahoo.com) had taken a policy on 26-03-2010 by making a deposit of Rs.30,000/- at the insistence of ICICI’s marketing personnel and he was assured mediclaim coverage, bonus commission, cash back and other benefits. After making the payment he had left for Oman and had tried to contact ICICI with regard to the said policy but did not get any response. Following his return to India, on checking the Policy details he was shocked to find that the features were entirely different to what he was offered. He did not get any of the benefits promised by the marketing people. Mr. Yadav took up the matter with ICICI Pru but his complaints were ignored. Mr. Yadav posted his complaint with ICF on 01-08-2010. ICF submitted the complaint to ICICI Pru and finally Mr. Yadav got his deposit amount back in the first week of August 2010.