Complaint against Makemytrip for refund for cancelled bus service

Hi. I booked my bus ticket from Chennai to Bangalore at 6th March 2018. My Booking ID is NU76040994627327. The bus operator cancelled my trip due to bus mechanism issue. He didn’t arrange alternative bus also. And he told your will be refunded within 2 days. But till I didn’t get my refund amount. I called more than 10 times to MakeMyTrip customer support. He didn’t respond me and didn’t arrange for justice. I don’t know where is my money gone. Very worst customer support. I request you to all don’t use MakeMyTrip. Waste of time and money.

Nagarjun Rajendran
Arakkonam 631005, Tamil Nadu

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